Privacy Policy

Privacy Policy

Fatte’s Pizza (“Fatte’s Pizza,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting fattespizza.com (the “Website”), contacting one of our locations, submitting an employment inquiry, signing up for communications, or using services linked through our Website.
This Privacy Policy explains what information we may collect, how we use and disclose it, and the choices available to you.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide Directly

You may provide information such as:
• Your name
• Email address
• Telephone number
• Delivery or billing address
• Order details and food preferences
• Comments, questions, feedback, or customer-service requests
• Employment application information, such as work history, availability, and résumé information
• Marketing communication preferences
• Any other information you voluntarily provide

Order and Transaction Information

When you place an order, we or the applicable ordering platform may collect information concerning:
• Products ordered
• Order date, time, and location
• Pickup or delivery selection
• Delivery instructions
• Discounts or promotional codes used
• Payment and transaction status
Orders placed through a third-party service may be processed directly by that service. Payment card information is generally collected and processed by the payment processor or ordering platform rather than directly by Fatte’s Pizza.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:
• Internet Protocol address
• Browser type
• Device type
• Operating system
• Pages viewed
• Links selected
• Date and time of access
• Referring website
• Approximate location based on IP address
• Website interaction and performance information
We may collect this information through cookies, pixels, analytics tools, server logs, and similar technologies.

Cookies and Similar Technologies

Cookies are small files stored on your browser or device. We may use cookies and similar technologies to:
• Operate and secure the Website
• Remember user preferences
• Understand how visitors use the Website
• Measure website traffic and performance
• Diagnose technical problems
• Support marketing and advertising activities
• Improve our services and customer experience
You can adjust your browser settings to reject or delete cookies. Disabling certain cookies may affect the functionality of the Website.
Where required by law, we will provide appropriate cookie notices or consent choices.

How We Use Information

We may use personal information to:
• Provide, process, and coordinate orders
• Direct you to the appropriate restaurant location or ordering platform
• Respond to inquiries and customer-service requests
• Communicate about an order, refund, cancellation, or delivery
• Process employment applications
• Send promotional communications when permitted
• Administer discounts, promotions, surveys, and loyalty programs
• Maintain and improve our Website, menu, products, and services
• Analyze website usage and business performance
• Detect fraud, misuse, security incidents, and technical problems
• Enforce our agreements and policies
• Comply with applicable legal, tax, regulatory, and recordkeeping obligations
• Protect the rights, safety, and property of our customers, employees, business, and others

How We Disclose Information

We may disclose information to the following categories of recipients:

Restaurant Locations

Information may be provided to the Fatte’s Pizza location responsible for preparing, delivering, or handling your order or inquiry.

Ordering and Delivery Platforms

When you choose to order through a third-party platform, your information may be collected, processed, and stored by that platform under its own privacy policy and terms.

Service Providers

We may use companies that provide services such as:
• Website hosting
• Payment processing
• Online ordering
• Delivery coordination
• Email and text-message communications
• Customer support
• Analytics
• Advertising
• Website security
• Data storage
• Professional and legal services
These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:
• Comply with a law, regulation, court order, subpoena, or legal process
• Investigate suspected fraud or illegal activity
• Protect the safety and rights of customers, employees, or the public
• Enforce our Terms and Conditions
• Defend against legal claims

Business Transfers

Information may be disclosed as part of a merger, acquisition, sale, financing, restructuring, bankruptcy, or transfer of all or part of our business or assets.
We do not sell personal information for money. However, certain analytics or advertising technologies may be considered a “sale” or “sharing” of information under some state privacy laws, depending on how those technologies are configured. Where legally required, we will provide applicable opt-out rights.

Third-Party Websites and Ordering Platforms

Our Website may contain links to third-party websites, online ordering providers, delivery services, social media platforms, maps, or payment processors.
These third parties operate independently from Fatte’s Pizza. Their collection and use of information are governed by their own privacy policies and terms. We encourage you to review those policies before providing personal information.
Fatte’s Pizza is not responsible for the privacy, security, availability, or content of third-party websites or services.

Marketing Communications

You may receive promotional emails or text messages only where you have provided consent or where otherwise permitted by law.
You may unsubscribe from promotional emails by using the unsubscribe link included in the message. You may opt out of promotional text messages by replying STOP.
Even after opting out of marketing, we may continue sending non-promotional communications relating to orders, customer-service requests, security matters, or other transactions.
Message and data rates may apply to text communications.

Data Retention

We retain personal information only for as long as reasonably necessary to:
• Complete the purposes described in this Privacy Policy
• Maintain business and transaction records
• Resolve disputes
• Enforce agreements
• Meet legal, tax, accounting, employment, and regulatory obligations
• Protect against fraud and security incidents
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.
However, no internet transmission, electronic storage system, website, or payment method can be guaranteed to be completely secure. You provide information electronically at your own risk.

Children’s Privacy

Our Website and services are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 without legally required parental consent. If you believe a child has provided personal information to us, please contact us so that we can review and delete the information where appropriate.

California Privacy Rights

California residents may have certain rights under the California Consumer Privacy Act, as amended, and other California privacy laws, where those laws apply to Fatte’s Pizza.
Depending on the circumstances, these rights may include the right to:
• Know the categories and specific pieces of personal information collected
• Know the sources, purposes, and categories of recipients associated with personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information
• Receive information in a portable format
• Not receive discriminatory treatment for exercising privacy rights
These rights may be subject to legal exceptions. For example, we may retain information needed to complete transactions, maintain records, detect fraud, comply with legal obligations, or establish and defend legal claims.
To submit a California privacy request, contact us using the information provided below.
We may need to verify your identity before completing a request. You may also use an authorized agent to submit a request where permitted by law. We may request evidence that the agent has authority to act on your behalf.
Where legally required, we will recognize applicable browser-based opt-out preference signals, such as Global Privacy Control.

Other State Privacy Rights

Residents of other U.S. states may have rights concerning access, correction, deletion, portability, or certain uses and disclosures of personal information.
You may submit a request using the contact information below. We will process eligible requests in accordance with applicable law.

Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to all Do Not Track signals, our Website may not respond to those signals.
Where required by applicable law, we will process recognized browser-based privacy preference signals.

Employment Information

When you submit an employment application or inquiry, we may use the information to:
• Review your qualifications
• Contact you about employment opportunities
• Conduct interviews
• Verify application information
• Complete legally permitted background or reference checks
• Maintain recruiting and employment records
• Meet legal obligations
Submitting an employment inquiry does not guarantee an interview or offer of employment.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.
The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through an additional notice where required.

Contact Us

For questions, concerns, or privacy requests, contact through the form: