The Website may provide information regarding:
• Restaurant locations
• Menus and food options
• Prices
• Promotions and special offers
• Business hours
• Contact information
• Employment opportunities
• Online pickup or delivery ordering
• Links to third-party services
Website information is provided for general informational purposes. Menus, prices, availability, operating hours, delivery areas, and promotional offers may vary by location and may change without notice.
Online orders may be accepted through the Website or through a third-party ordering and delivery platform.
When placing an order, you agree to provide accurate and complete information, including:
• Your name
• Contact information
• Delivery or pickup information
• Order selections
• Payment information
• Special instructions
An order is not final until it has been accepted and confirmed by the applicable restaurant location or ordering platform.
We may decline or cancel an order because of:
• Product unavailability
• Incorrect pricing or menu information
• Payment authorization problems
• Delivery limitations
• Suspected fraud
• Technical errors
• Restaurant closure
• Circumstances beyond our reasonable control
When an order is processed by a third-party platform, that order may also be governed by the platform’s separate terms, refund rules, privacy policy, delivery policies, and fees.
We make reasonable efforts to provide accurate menu descriptions, prices, ingredients, photographs, and availability information.
However:
• Actual products may differ from photographs
• Ingredients and menu items may vary by location
• Prices may differ between restaurant locations and ordering platforms
• Taxes, delivery charges, service fees, and tips may be added
• Menu items may become unavailable without notice
• Special instructions may not always be accommodated
Please confirm important order details with the applicable restaurant location before completing your purchase.
Fatte’s Pizza kitchens handle ingredients that may contain or come into contact with common allergens, including:
• Milk and dairy
• Wheat and gluten
• Eggs
• Soy
• Peanuts
• Tree nuts
• Fish
• Shellfish
• Sesame
Cross-contact may occur during storage, preparation, cooking, packaging, or delivery. We cannot guarantee that any menu item is completely free from a particular allergen.
Customers with severe allergies or medical dietary requirements should contact the restaurant directly before ordering. Menu descriptions and employee statements should not be treated as medical advice or as a guarantee that an item is allergen-free.
You are responsible for determining whether a menu item is appropriate for your dietary requirements.
All prices are displayed in U.S. dollars unless otherwise stated.
Prices may change without notice and may vary by:
• Location
• Order method
• Delivery platform
• Menu availability
• Promotional offer
The final price may include applicable taxes, delivery charges, processing fees, service fees, tips, or other charges disclosed before checkout.
You authorize the applicable payment processor to charge your selected payment method for the full order amount.
Fatte’s Pizza does not guarantee that every pricing or menu error will be identified before an order is submitted. We reserve the right to correct errors and cancel or modify affected orders.
Promotions, discounts, coupons, and buy-one-get-one offers are subject to the terms displayed with the applicable offer.
Unless otherwise stated:
• Offers are available only at participating locations
• Offers cannot be combined
• Offers have no cash value
• Taxes, fees, delivery charges, and tips may not be discounted
• Restrictions may apply to sizes, toppings, menu items, or ordering methods
• Offers may expire or be changed without notice
• Additional charges may apply to premium ingredients or modifications
• The free or discounted item may need to be of equal or lesser value
We may reject or cancel a promotion that is used fraudulently, incorrectly, or contrary to its stated conditions.
Contact the applicable restaurant location or ordering platform promptly if there is a problem with your order.
Refunds, credits, replacements, and cancellations are handled based on:
• The circumstances of the order
• The restaurant location’s policies
• The ordering platform’s policies
• Whether food preparation has started
• Applicable law
Once an order has entered preparation, it may not be possible to modify or cancel it.
When an order was placed through a third-party platform, refund and cancellation requests may need to be submitted directly to that platform.
Refunds are not guaranteed merely because of personal taste preferences, delivery delays outside our control, or incorrect information provided by the customer.
Nothing in these Terms limits any non-waivable consumer rights provided by applicable law.
Delivery availability, delivery times, delivery areas, minimum-order amounts, and fees may vary by restaurant location and delivery provider.
Any quoted delivery time is an estimate and is not guaranteed. Delivery may be affected by:
• Traffic
• Weather
• Order volume
• Driver availability
• Road closures
• Incorrect addresses
• Building access
• Events outside reasonable control
You are responsible for providing an accurate and accessible delivery address and for being available to receive the order.
Delivery drivers may leave an order in a reasonably safe location when authorized by you or permitted by the applicable delivery service.
The Website may link to third-party services, including online ordering platforms, delivery providers, maps, social media websites, and payment processors.
Third-party services are independently operated and may have their own:
• Terms of service
• Privacy policies
• Fees
• Refund policies
• Delivery policies
• Accessibility practices
• Security procedures
Fatte’s Pizza does not control and is not responsible for third-party websites, platforms, content, services, availability, or conduct.
A link to a third-party service does not necessarily constitute an endorsement.
You agree not to:
• Use the Website for unlawful, fraudulent, abusive, or deceptive purposes
• Submit false contact, payment, delivery, or employment information
• Interfere with the operation or security of the Website
• Attempt to access restricted systems, accounts, or data
• Introduce malware, viruses, or harmful code
• Scrape, copy, harvest, or extract Website data through automated means without permission
• Impersonate another person or organization
• Place fraudulent orders or misuse promotional offers
• Use Website content for unauthorized commercial purposes
• Violate the intellectual-property or privacy rights of others
• Attempt to bypass security, payment, or access controls
We may restrict or terminate access to the Website when we reasonably believe these Terms have been violated.
The Website and its content, including logos, trademarks, restaurant names, photographs, graphics, menu designs, text, software, and page layouts, are owned by or licensed to Fatte’s Pizza and are protected by applicable intellectual-property laws.
You may access the Website for personal, non-commercial use.
You may not copy, reproduce, modify, distribute, publish, sell, license, publicly display, create derivative works from, or commercially exploit Website content without prior written permission.
No license or ownership right is granted except for the limited right to use the Website in accordance with these Terms.
You may submit comments, reviews, suggestions, photographs, or other feedback.
You represent that:
• You have the right to submit the content
• The content is accurate to the best of your knowledge
• The content does not violate another person’s rights
• The content is not unlawful, threatening, defamatory, obscene, or fraudulent
You grant Fatte’s Pizza a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, adapt, and publish voluntarily submitted feedback for business, promotional, and operational purposes, subject to applicable privacy law.
We are not required to use or publish submitted content.
Employment information provided through the Website will be used to evaluate potential employment opportunities.
Submitting an application or résumé does not guarantee:
• An interview
• Consideration for a particular position
• Continued consideration
• An offer of employment
Employment remains subject to applicable laws, internal requirements, verification processes, and the needs of the individual restaurant location.
We may modify, suspend, restrict, or discontinue any part of the Website without notice.
We do not guarantee that the Website will always be:
• Available
• Secure
• Error-free
• Free from viruses
• Accurate
• Compatible with every browser or device
Maintenance, technical problems, network failures, or events outside our control may affect availability.
To the maximum extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.
Fatte’s Pizza disclaims all express and implied warranties, including warranties of:
• Merchantability
• Fitness for a particular purpose
• Title
• Non-infringement
• Accuracy
• Availability
• Security
We do not warrant that Website information will be complete, current, uninterrupted, or error-free.
Some jurisdictions do not permit the exclusion of certain warranties, so portions of this section may not apply to you.
To the maximum extent permitted by law, Fatte’s Pizza and its owners, affiliates, franchisees, licensors, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:
• Your use or inability to use the Website
• Reliance on Website information
• Third-party ordering or delivery services
• Unauthorized access to information
• Website interruptions
• Order delays
• Lost profits, revenue, data, or business opportunities
Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
To the extent permitted by law, you agree to indemnify and hold harmless Fatte’s Pizza and its owners, affiliates, employees, representatives, and service providers from claims, damages, liabilities, losses, and reasonable expenses arising from:
• Your misuse of the Website
• Your violation of these Terms
• Your violation of applicable law
• Your infringement of another person’s rights
• False or misleading information submitted by you
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any legal action relating to these Terms or the Website must be brought in a court with proper jurisdiction in the California county where the applicable Fatte’s Pizza operator is located, unless applicable law requires otherwise.